Frequently Asked Questions

No. The village is an open square with no gate and no ticket, and meeting Santa is free. Paid attractions are listed on the hours and prices page.

Half a day for the free core (Santa, post office, line, shops); a full day with Snowman World and a reindeer or husky ride; two days if SantaPark is added.

For the free part, unreservedly: Santa, the post office and the line are what people come to Lapland for. The paid attractions are worth it in proportion to the children's ages; see the activities page by age.

The first half of December for the full Christmas atmosphere with shorter queues than Christmas week; February – March for snow, daylight, aurora and lower prices; late autumn for the cheapest Santa visit.

December averages −8 to −12 °C with cold spells to −25 °C; February can be colder; March is −5 to −10 °C by day. Rental winter clothing costs about 46 € a day.

Toilets in every restaurant and in the Tourist Information; lockers in Café Ensilumi; paths are packed snow and pushchairs manage the square, less so the forest tracks.

Yes. Santa Claus Office is open every day of the year, 10:00 – 17:00 in summer, and the queue is minutes long.

In Santa Claus Office the elf photographer takes them and sells a digital package or an A4 print; own cameras are not used during the meeting. In SantaPark you may use your own.

Address it to Santa Claus, Santa Claus' Main Post Office, Tähtikuja 1, 96930 Arctic Circle, Finland, with your home address inside; or order the official Letter from Santa for a guaranteed reply.

A printed certificate with your name confirming you crossed the line, sold for a few euros at the Arctic Circle Tourist Information on the square.

35 € at the door, 37 € online with free cancellation, children under two free; open 6 December – 17 March.

42 € per adult and 37 € per child aged 3–12, plus a booking fee in the official shop; open 31 October – 23 January, two kilometres from the village.

Snowman World, SantaPark, reindeer, husky and aurora tours are on GetYourGuide with free cancellation up to 24 hours before; the same products are sold at the operators' desks in the village.

Cancellation before the tour follows the 24-hour rule; once out, most operators offer a second night free if nothing appeared, but no refund.

A wool base layer, a fleece, a windproof insulated coat or overall, insulated boots, mittens, a hat covering the ears and a scarf. Rental sets cost about 46 € a day; safaris lend overalls and boots.

Usually from the second half of October, reliably from mid-November; the snow attractions (Snowman World, husky rides) still wait until late November or 6 December.

About two to three hours around midday, with long twilights before and after; the square is lit the rest of the time. By late January it is six hours, by March twelve.

On clear nights from late August to early April, best from the dark field behind the igloos or on a tour a short drive away; December is the cloudiest month.

Three kilometres: the Airport Express bus (November – March), a taxi for about 20–30 €, or a hotel pick-up.

Bus 8, all year, about 25 minutes; Santa's Express in winter.

Yes: Santa Claus Holiday Village cottages, Santa's Igloos, Glass Resort, Nova Skyland Hotel and Elves Hotels are inside the village.

Santa's Foodmarket on the square, open 9:00 – 21:00, sells groceries, hot food and souvenirs.

Yes, with the morning flight (1 h 20) and an evening return, or with the night train both ways; the village is 3 km from the airport, so a full day on site is realistic.